Refund policy
Returns Policy
We hope you absolutely love your jewellery, but we understand that sometimes something isn’t quite right. We’re here to help make returns as easy as possible.
Returns
You can return unworn items within 28 days of purchase. To be eligible for a return, items must be in their original condition and packaging, just as you received them.
Earrings
For hygiene reasons, we’re unable to accept returns on earrings. This does not affect your statutory rights if an item is faulty.
How to Return
If you’d like to make a return, please get in touch with us first and we’ll guide you through the next steps. We’re always happy to help and answer any questions you may have.
Need a Hand?
If you’re unsure whether your item is eligible for return, or if you have any concerns at all, please don’t hesitate to contact us. We want you to feel confident and looked after when shopping with us.
Thank you for supporting our small business 💛